CC Mariners Survey

1. Which of the following Membership do you have?

Platinum

Gold

Blue (General Admission)

Bay (Marinators)

2. How would you describe your level of satisfaction with your 2009/10 membership?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

3. Are you considering renewing for 2010/11 season?

Yes

No

4. How important are the following factors in your decision to renew your membership?

(Scale 1 = Very Important to 5 = Not Important)

	1	2	3	4	5
Price
On field performance
Loyalty to club
Member benefits (member-only events/member pack)
Match day entertainment & atmosphere
Stadium facilities

5. Excluding your season ticket please rate the following elements of your membership pack?

(Scale 1 = Very Important to 5 = Not Important)

	1	2	3	4	5
Lanyard
Fridge magnet
Key ring
Cooler bag
Sticker
Pencil case - junior pack (optional)
Tattoo sheet - junior pack (optional)
Weekly newsletter
Exclusive Members price on all merchandise
Post match function event
Movie night
Open training session & BBQ

6. Overall, how would you rate the price of your Membership?

Too high

About right

Good value for money

7. Other football codes are offering a part-season ticket package (eg 3 game/6 game package). If these were offered as an option in the General Admission membership category would you consider this?

Yes

No

8. If yes, which factor would 'most' influence your decision for a part-season membership?

Number of games attended in 2009/10 season

Affordability of a full season membership

9. Do you think the introduction of the above part-season ticket package would interest more people to become Mariners Members?

Yes

No

10. Overall how would you rate the stadium and its facilities?

Excellent

Very good

Good

Fair

Poor

11. How would you rate the following club contact & communications?

(Scale 1 = Excellent to 5 = Poor)

	1	2	3	4	5
Advertising of games
Newsletters (optional)
Club website (optional)
Renewal communications
Membership online system (optional)

12. If a Mariners Members forum was held, would you attend?

Yes

No

Maybe

13. What is your gender?

Male

Female

14. Please indicate your age:

Under 18 years old

18-25

26-35

36-45

46-55

Over 55 years old

15. Please indicate your marital and family status:

Single

Living with a partner, no children (or no children living at home)

Living with a partner, and with children living at home

16. General Comments (optional):

If you would like to go in the draw to win a signed 2009/10 Mariners jersey, please provide your member number or full name below.

Full Name:

or Member Number:

Please make sure you have answered correctly before submitting the form.